Terms & Conditions
The National Museum is dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the contacts page.
Our Contact details are:
Royal Naval Museum Trading Company
HM Naval Base (PP66)
Phone: 02392 727596
Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
Prices are valid as at the date of ordering, Subsequent price changes will be confirmed with the customer prior to payment.
You have the right to cancel the order at any time prior to dispatch.
If any of your products are out of stock we will place these on back order for you. You will always be contacted with the option to cancel if you would rather not wait.
We will normally dispatch your order to you within 5 working days, but if you need it sooner please let us know. International orders are generally received in less than 28 days.
For orders made from the UK or the European Union, 20% VAT is included. All other orders are VAT free and you should click the exempt button to reduce VAT to zero.
The National Museum’s liability in respect of all goods supplied by it shall be limited to giving the buyer the benefit of any guarantee or warranty given by the manufacturer of such goods. The National Museum shall not be under any further liability howsoever arising and all conditions and warranties express or implied by, or under, statute, custom or trade usage, are hereby expressly excluded.
Reaching Us If you need to contact us, please use one of the methods listed on the contacts page.
Royal Naval Museum Trading Company Limited
Company's place of registration: United Kingdom
Registered office address:
National Museum of the Royal Navy,
HM Naval Base (PP66),
NMRN registered number: 1261270
Tel: 02392 727590