We want you to be happy with your order.

If you are not happy with your purchase then please return it to us within 7 days and we will gladly issue a refund for the purchase price. PLEASE NOTE THIS WILL NOT INCLUDE POSTAGE.

The original item must be returned in the condition it was received and should not have been used or worn. All returns should be made within SEVEN days after the day of receipt to: The National Museum of the Royal Navy, HM Naval Base (PP66), Portsmouth, Hampshire, PO1 3NH. Please keep your proof of postage. This does not affect your statutory rights as a consumer

Your rights to return goods are protected under the EU Distance Selling Directive which can be found here.